Walmart complaint: Purchased 50 TV, received 43 TV
Filed 29 Oct 2021 by Deborah
I bought a 50 LG TV, when I got home and opened the box there was no instructions, remote, stand and what ever else that comes with product, when examining the TV it was a smaller set, took back to store right away, within an hour and asked for an exchange, the floor manager, Coy, refused to help me, Said serial numbers don’t match and walked away, Asked if someone else could help and was told no. Called Walmart right away, got case said store manager Yolanda would contact me in 3 business days, after three business days with no response, called again and was told this would be escalated in two days, two days and nothing. I am an elderly woman and traumatized. I was given another number to call for case at Walmart 1-800-527-0566, no one answers.
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