Walmart complaint: Poor customer service

I need to register a complaint against this Walmart that happened on July 18, 2022. I know Walmart feels that self check outs are good but not for senior citizens and others that have huge cart full of food (over $300 every week). I was told by a store manager months ago to ask to have a register opened by a Walmart employee for large orders and they would gladly open one, that self check outs weren’t intended for large orders. That manager I noticed is no longer there. I’ve asked a few times since and had no problem getting someone to open one of the 4 registers that they have to that reason. On July 18th I asked the manager Jessie if someone could help and her attitude was poor. She said she had to find someone. She looked like it was an annoyance. There was an elderly lady behind me who called the customer service desk asking for help also. This girl named Jasmine came over asking who called and was rude saying they didn’t have anyone to open a register. The manager Jessie looked annoyed and said that it would take awhile to get someone hoping we would go to self check out. There was also a young mother with a child who needed help and an employee told her no they wouldn’t open a register. I looked over at the self checkouts and there were 3 employees just standing around watching that no one steals anything. Finally they found a very pleasant employee who was more than happy to help us. I’ve noticed lately that this Walmart are hiring lazy people who don’t want to go above and beyond to help a customer, some yes but not many. This Walmart has gone down, shelves hardly stocked, higher prices, poor management and then I have to check myself out. I spend a good $300 to $400 a week of my retirement money at this Walmart. I hope someone from corporate checks out this Walmart. Sad to say this probably won’t be taken seriously.