Walmart complaint: Accused of Stealing

Name: Accused of Stealing
Item: Walmart
Rating: 2
Author: Tiffany

Open 11 Apr 2023 101 views Retail Company Supermarkets / Grocery Stores

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Filed 11 Apr 2023 by Tiffany

I made the mistake of scanning an item twice, but before I could correct that mistake I was accused of stealing said item. Receipts were checked, showing that Wal-Mart was in the wrong, yet they refused to take accountability, threatening to ban me from the store if it happened again.

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Case details

Status: Open
Company: Walmart
Filed: 11 Apr 2023
Rating: 2/5
Desired resolution: In the future don't be so quick to make accusations without sufficient evidence, and don't make a spectacle out of the situation if it arises.
Problem: Wrongly accused of stealing at checkout
About: self-checkout purchase

Progress

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Company notified
Company replied
Resolved

11 Apr 2023 Complaint filed and published
11 Apr 2023 Message from Bizzy: we notified Walmart about this complaint.

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