My complaint:
Tickets were purchased over a year ago, as I was traveling from the other side of the world I needed assurance that I would have the tickets before I left. They had still not arrived by the date they specified, I asked for a refund, they said the only was to get paid was to relist. Tickets were still not available the day of the show, luckily I bought some other legit ones. Anyway it seems that many of the tickets sold by viagogo for Bruce Springsteen in Gothenburg were fake and did not work on the night.
Suggested solution:
Refund