Varo Bank complaint: suspended account for no reason

Complaint from Jessica smith reported on 28 August 2022 about Varo Bank

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

This morning I woke up to an email stating that my account was temporarily suspended. And that I would hear from them in 4 business days. I called them today to find out why my account was temporarily suspended and no one has a reason. I get my paycheck tomorrow and my VA check on Friday. And they told me today that they could hold my money. I completely agree. I need my money and I need it when it hits my account. I’ve had varo over 2 years, and they are dead wrong for this. I need something done about this and don’t know what to do. But I do know I’m leaving varo, asap. But not until I get my money. I don’t go to work everyday to let this bullshit ass bank keep my money. I’m very angry about the situation. And it’s really making me madder. I’m not understanding how they can do this. But I need this documented because I have done nothing wrong. I NEED THIS FIXED. JUST GIVE ME MY MONEY AMD ILL GO ELSEWHERE!!!!!!!! SIMPLE

Suggested solution:

Just give me access to money money from this account, and I'll change my direct deposit to somewhere else. The only solution is for them to give me my money. I have bills to pay and u less they are going to pay them, I need my money!!!!!!!

Varo Bank complaint suspended account for no reason
Varo Bank complaint suspended account for no reason
Comments: 12
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Laura Hamblin
Laura Hamblin (@guest_6923)
9 months ago

What happened because this is happening to me now. Exact same situation.

Ant
Ant (@guest_6937)
9 months ago
Reply to  Laura Hamblin

Did you get you money back yet Im going thru the same thing I have almost 7 thousand from my tax refund stuck on there

Temika lane
Temika lane (@guest_6968)
9 months ago
Reply to  Ant

Did y’all get your money bc it jus happened to me and what number do I call

Darryl shelton
Darryl shelton (@guest_7845)
2 months ago
Reply to  Ant

Did they ever unsuspend y’all account when they say it’s temporary suspended and will resolve in 4 days did it take 4 days until y’all was able to get back into y’all account what’s going on ? I get my taxes in a couple days on there smh

Tonisha Bennett
Tonisha Bennett (@guest_7886)
1 month ago
Reply to  Ant

Did you get it back ?

Lee
Lee (@guest_7096)
8 months ago
Reply to  Laura Hamblin

Did they ever release your account. I’m going through this now with them.

Tristen
Tristen (@guest_7807)
2 months ago
Reply to  Laura Hamblin

Same thing just happened to me

Angel
Angel (@guest_6979)
9 months ago

Is happening to me too and I’m so close to end up in the street with my two kids and have no where to go because Varo has my money to pay my delayed bills

Cherie
Cherie (@guest_7000)
9 months ago
Reply to  Angel

I’m going through the same thing and they won’t even tell me why I’m on 2 weeks now of them every time I try to talk to someone they only tell me to email them and I’d hear back in two days and it never happens

Shanti
Shanti (@guest_6995)
9 months ago

My varo account is closed for no reason

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Renea
Renea (@guest_7676)
4 months ago

This is happening to me now! $2100 with bills to pay and can’t touch.

Tanemeria Walker
Tanemeria Walker (@guest_7836)
2 months ago

This is messed up for real.. My account was suspended about 3 weeks ago, I discovered it when I was getting ready to check my balance to pay a bill.. It doesn’t take that dam long to get it reopened for usage, they need to fix this problem, I’ve bills to pay.. They don’t seem to care. I need my money to pay bills.. This needs to be resolved ASAP…