Universal Orlando Resort complaint: Dockside Inn – Why weren’t they evicted

Complaint from Johnnyd reported on 25 September 2022 about Universal Orlando Resort

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My complaint:

Please see notes Booking ref – Dowson – Stay for Long VCSFJ4
Why weren’t they evicted ? We moved rooms after 48 hours, we were only in Orlando 7 days from the United Kingdom.

We want to return this summer and we are terrified, my 8 year old nephew was traumatised. It ruined the stay, was just awful. They should have been evicted first night, language, smoking weed, fighting it was harrowing.

Suggested solution:

We are returning this summer for a week to a universal hotel, how an earth can we be sure it wont happen again, it was horrendous.

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