Uber Eats complaint: Takeaway delivery not delivered
Filed 11 Oct 2021 by Deborah
On Saturday 9th October 2021 I ordered a takeaway for the value of £21.52 from Dosa Sambal SE18 to be delivered to me. The food never arrived. When the app advised the driver was 1 minute away I went outside my property to wait for him Mr Augusto. I had 2 missed calls on my mobile phone but when I tried to call back my number had been blocked. The restaurant ed that my food was to be delivered to 120 Eglinton Road. I then received a delivery notification that the food was delivered to 106 Eglinton Road. The customer service team are refusing to accept liability for non-delivery and refuse to refund my money. They are no longer responding to my emails. Please refund my money asap. I am advised by my bank that I have to wait a full 15 days before I can log a payment dispute.
Report
Discussion
0 comments
No comments yet. Been through something similar with Uber Eats? Start the discussion above.
More Uber Eats complaints
View all 737Charged for cancellation
My order was a accident and I tried to cancel but app would not let me I contacted Uber eats…
Missing items from order
Ordered groceries from asda bloxwich on 28th september driver delivered order but items were missing, he informed me that was…
order rejected because it does not meet my requirements
I ordered a pizza reporting in the notes that it was not to be sliced as it was not appreciated.…