Uber Eats complaint: Messed up order

Name: Messed up order
Item: Uber Eats
Rating: 1
Author: Nathan

Open 28 Oct 2022 72 views Fast Food / Delivery

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Filed 28 Oct 2022 by Nathan

Ordered from a restaurant. The food took long to get to me but ok. Then when arrived it was completely wrong, and the food was ice cold. I contacted them to let them know this is not the first time this has happened. They said no refund and hope it’ll be better next time

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Case details

Status: Open
Company: Uber Eats
Filed: 28 Oct 2022
Rating: 1/5
Desired resolution: I just want my order refunded. Don't even care if they keep the driver tip. I assume its not his fault
Problem: Wrong order arrived cold, refund refused
About: food delivery order

Progress

Filed
Company notified
Company replied
Resolved

28 Oct 2022 Complaint filed and published
28 Oct 2022 Message from Bizzy: we notified Uber Eats about this complaint.

See all 737 Uber Eats complaints

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