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Uber Eats complaint: Food order not received

Open 90 views Fast Food / Delivery

Filed 26 Jun 2023 by Tanzeela

I ordered food from Uber eats, the food wasn’t delivered, when I tried contacting the driver through Uber eats, the number given was also incorrect, so there was no way of ringing the driver so I rang the restaurant, they ed the order was picked up by Uber eats, I received some messages to say he is waiting outside, when I went, he wasn’t there. My three children were waiting for there dinner and because Uber failed, my kids had no dinner and I’m top of that, they are not refunding my money and blaming me for not responding, Uber eats drivers is at fault for not following its customers instructions, I clearly said, leave the food at the door and ring the doorbell, none of the instructions were followed.

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