Uber Eats complaint: Driver lied, $230.37 Montezuma Mexican lunch for all never Arrived!!!

The driver contacted me and said I’m at reception, (which is the entry of a loop of town houses) I said drive around we are waiting outside, he said, I’ve got all the food out, I responded with put it back and drive around he asked what direction left or right, I said it doesn’t matter as it makes a loop. The driver never made the loop, he never drove past
Uber deny their responsibility as they say he tried to contact us and couldn’t, which is a blatant lie.

I kept trying to ring his number back but it was engaged,
the driver entered it into the system as delivered which it was clearly was not, in addition he said to Uber that he was not in contact with me, which he was.

Uber’s resolution to this matter is you weren’t there the driver tried to contact you so too bad – $230.37 worth I’m supposed to not care?

I answered the drivers call straight away, I have a time stamp on my phone giving him directions, which he obviously felt was too hard.