Uber Eats complaint: Delivery not made, driver did not wait

Name: Delivery not made, driver did not wait
Item: Uber Eats
Author: Evan

Open 30 Jan 2022 140 views Fast Food / Delivery

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Filed 30 Jan 2022 by Evan

We were waiting at the door, the driver called but we pressed the wrong button on the phone and could not contact the driver again. The driver did not wait and did not even try again nor could we even see him at our gate. Delivery was therefore not made and we have been charged AND left without dinner.

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Case details

Status: Open
Company: Uber Eats
Filed: 30 Jan 2022
Desired resolution: we want a refund
Problem: Driver left without delivering, still charged
About: food delivery order

Progress

Filed
Company notified
Company replied
Resolved

30 Jan 2022 Complaint filed and published
30 Jan 2022 Message from Bizzy: we notified Uber Eats about this complaint.

See all 737 Uber Eats complaints

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