Uber Eats complaint: Cancelled order
Filed 14 Mar 2022 by Amber
Hello. I would like to make a formal complaint about the poor service that I received from Uber Eats on 12322. I placed an order which was accepted with an estimated delivery time. The delivery time kept getting pushed back with drivers accepting and then disappearing from the order. I even had 1 driver call me to ask for my postcode and said he will be with us soon. Over 2 hours after the order was placed I had a message from Uber Eats to say that it has been cancelled. We were very hungry waiting for our dinner for it to be cancelled 2 hours later. We were very angry about the poor service and being told that our delivery was on enroute for it to then an hour later be cancelled.
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