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Uber Eats complaint: bad attitude and rude delivery driver order 05188

Open 210 views Fast Food / Delivery

Filed 1 Aug 2021 by Lucy

Hi,
I’m contacting you about a very bad experience I had with one of your UberEATS Spanish speaking Latina driver lady. She came to 721 Biltmore Way Coral Gables Florida 33134 around 12:55 pm to deliver some food for a resident of the building, I saw her through the window she was riding a moped scooter and told her to dial code 00 on the door’s tele-entry for me to open the door for her and seeing that she had difficulty doing so I went to meet her in order to pick up the food, I told her young lady (I am an old lady) I saw you trying to dial the code and you had problems doing so, that’s why I came to help you and she began calling me names telling me that she did it right (she was dialing 22) she was very unrespectful and rude to me and when I told her that I was going to file a complaint with Uber Eats against her she said go to hell, do whatever you want to do, I don’t care very loudly and aggressive. this is an elderly peoples’ condominium and they deserve peace and quiet.
I myself am a customer of Uber and Uber Eats and have never been treated so badly by any of your drivers and have always receive excellent service and courtesy. I believe this young lady needs some proper training in dealing with customers.
thank you very much for your attention.

Lucy Cardoso
Front Desk Concierge

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