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Uber Eats complaint: Another uncaring business

Open 176 views Fast Food / Delivery

Filed 24 Sep 2021 by Barbara

I ordered a pizza from Godfather Pizza through Ubereats. It was to be delivered within 35 to 45 minutes. About 40 minutes after placing the order I Received. a call from the driver asking for my CORRECT address. I seems that. Ubereats provided him with the wrong address. I waited and waited for my bell to ring. Eventually, since Ubereats has no method that allows you to determine the status of their delivery, I placed another order with DoorDash who does care enough about their reputation and their customers to provide them with a phone numbto call in case of problems.
It turned out that. the Ubereats driver left my pizza at my front door without botheriing to inform me of the delivery. I only found out that Uber had delivered my pizza when I went to answer the door to retrieve my order from DoorDash.The original pizza was ice cold and belonged in the garbage so that’s where I put it . I also deposited the Uber app in the recycle bin.

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