Trulieve complaint: Horrible Company

Name: Horrible Company
Item: Trulieve
Rating: 1
Author: Mike

Open 25 Nov 2022 97 views Tobacco / 420

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Filed 25 Nov 2022 by Mike

Trulieve is a terrible company. Carelessly loosing my points, being put in the back of the line for online customers and way too many excuses for bad service. Orders should be filled in the order they are received but not at trulieve. Customer service is Non existent.

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Case details

Status: Open
Company: Trulieve
Filed: 25 Nov 2022
Rating: 1/5
Desired resolution: customers orders should be filled in the order they are received. People ordering online should be put in line with people physically checked in the store when it comes to filling orders.
Problem: Loyalty points lost, online orders deprioritized
About: online dispensary orders

Progress

Filed
Company notified
Company replied
Resolved

25 Nov 2022 Complaint filed and published
25 Nov 2022 Message from Bizzy: we notified Trulieve about this complaint.

See all 24 Trulieve complaints

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