TripAdvisor Complaints Service & Advice

Most Common TripAdvisor Complaints and Tips

While TripAdvisor is a leading platform for travel reviews and recommendations, our community has pointed out a concerning issue related to business acquisitions. Common complaints include losing all positive reviews when a business is bought, which impacts the new owner's online reputation and perceived service quality. This can be frustrating for both business owners and potential customers relying on those reviews for decision-making.

To avoid these issues, we recommend business owners ensure a transition plan is in place that preserves existing reviews. Customers should check recent reviews and be aware of potential changes in ownership that might affect service quality even if earlier reviews are missing.

How and why file a complaint about TripAdvisor?

Do you have a dispute or had a bad customer experience with TripAdvisor? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.

We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.

Just looking for information? Search through all complaints we have received related to TripAdvisor.