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Travelgenio complaint: overcharged fees than website

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Filed 15 Sep 2022 by engy

As per attached photos in the mail the cost of 4 tickets from Muscat to Kuala Lampor as shown should be (921 OMR – 66 OMR as discount from your website) ,and the total amount to be paid is 855 OMR Net while the amount was deduced from my account as per 2nd shared receipt is 980 OMR ,which means that there’s over 130 OMR ( 337.6 $ ) over charged,
can you kindly explain why i have to pay 130 OMR ( 15% unexplained extra charge) without informing me?????
Requesting to refund the difference of 130 OMR ( 337.6 $ ).

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