While TourGigs offers unique streaming concert experiences, complaint data from our community has flagged several recurring issues with their service. Common complaints include the failure to deliver streaming links or access codes for events, and unresponsive or inadequate customer support. Users have also faced challenges with glitches during the streaming broadcasts.
To avoid these issues, we recommend ensuring your internet connection is stable before an event and bookmarking any streaming links or access codes as soon as they are received. If problems arise, contact TourGigs customer service immediately and document all interactions to support your case.
Do you have a dispute or had a bad customer experience with TourGigs? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to TourGigs.
Our sentiment meter has detected that TourGigs complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with TourGigs, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 4, 2026
We have received 0 complaints about TourGigs over the last 12 months. The graph below shows a monthly breakdown.
Curious about TourGigs's track record in addressing complaints within the Events / Tournaments category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of TourGigs. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of TourGigs by calling 303-803-3311. If you want to reach out to TourGigs through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Helpful experiences shared by verified TourGigs customers. Search, discuss and connect with other people in our community.
Complaint from jahudson on 30 December 2020 about TourGigs.
PURCHASED 3 Josh Groban streaming concerts 1032020. JOSHBROBAN.COMLIVESTREAM routed me to TOURGIGS. Tickets purchased, but CONCERTS NEVER DELIVERED. ONLINE SUPPORT JUST WANTED ME TO PURCHASE MORE TICKETS. THEY HAD NO PHONE SUPPORT AND THE SUPPORT THEY OFFERED ONLINE HAD NO... Read more
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