TikTok complaint: The house of trendz

Name: The house of trendz
Item: TikTok
Rating: 1
Author: Tom

Open 27 Jul 2023 167 views Social Media

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Filed 27 Jul 2023 by Tom

Ordered 2 dresses from tiktok returned 2 dresses in same parcel. Was only refunded for 1. After 4wks of texts still no refund. They keep saying refund sent. Total £30 to be refunded only £15 sent. I have sent all documents of proof also postage info .

TikTok complaint: The house of trendz — Photo Tom uploaded with this complaint

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Case details

Status: Open
Company: TikTok
Filed: 27 Jul 2023
Rating: 1/5
Desired resolution: Getting my refund for other dress
Problem: Only one of two returned dresses refunded
About: dresses
At stake: £15
Dealing with it for: 4 weeks

Progress

Filed
Company notified
Company replied
Resolved

27 Jul 2023 Complaint filed and published
27 Jul 2023 Message from Bizzy: we notified TikTok about this complaint.

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