Filed 11 Nov 2022 by Noelle
A bot creator hijaked my good email address to start a TikTok account. I am unable to login and delete it since they use both and email address a phone number (or social media account) as a two-step login process. OBVIOUSLY I don’t know the phone number of the fake account creator. I’ve emailed TikTok over 40 times (from the valid email account, as it’s real owner) and they refuse to delete the account using my unauthorized name. They just send a canned reply to create an account using a different email address since the one I’m referring to is already in use.
They’ve totally ignored my latest inquires and I sent over 40 copies of the request to the support team. They are encouraging bots, and don’t care about security of sovereign data, and refuse to read emails thoroughly when people need help. There is no phone number to call. This is a travesty and I want my email address to be uncompromised again. Someone please help!
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