Ticketmaster complaint: Refund for Celine Dion Concert

Name: Refund for Celine Dion Concert
Item: Ticketmaster
Rating: 1
Author: Marcia

Open 27 Sep 2022 253 views Entertainment Company

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Filed 27 Sep 2022 by Marcia

I purchased 2 tickets on 10-4-2019 ($467.12) for this concert on 3-24-2020. Because of the pandemic it was rescheduled for 9-21-2021 and then rescheduled again for 3-9-2022 but cancelled on 1-15-2022. I have tried for months to get a refund, there is no working phone for Ticketmaster, and their website just repeats the return policy. I really want my money back!!!

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Case details

Status: Open
Company: Ticketmaster
Filed: 27 Sep 2022
Rating: 1/5
Desired resolution: Refund my money to my cc on file.
Problem: No refund for cancelled concert
About: concert tickets
At stake: $467.12

Progress

Filed
Company notified
Company replied
Resolved

27 Sep 2022 Complaint filed and published
27 Sep 2022 Message from Bizzy: we notified Ticketmaster about this complaint.

See all 208 Ticketmaster complaints

Discussion

1 comment

Simone 5 Jun 2023

I had the same issues. I tried to contact them on Instagram and Facebook as well. I never got my money back.

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