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Ticketmaster complaint: Did not respond to request for refund for rescheduled concert. Now they say it’s too late.

Open 327 views Entertainment Company

Filed 21 Sep 2021 by Jill

I emailed Ticketmaster with request for a refund for a rescheduled concert.
I received an email stating that they would get back to me, not to worry, but they never did.
The refund request was made on August 6th. When I went on their fan support line on September 19th they told me the time had elapsed for a refund. This so called ‘fan support line’ just repeats the same response and they have shut off all other ways to contact them. Basically they stole $500.00 from us.

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Wronged by Ticketmaster too?
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