Filed 21 Sep 2021 by Jill
I emailed Ticketmaster with request for a refund for a rescheduled concert.
I received an email stating that they would get back to me, not to worry, but they never did.
The refund request was made on August 6th. When I went on their fan support line on September 19th they told me the time had elapsed for a refund. This so called ‘fan support line’ just repeats the same response and they have shut off all other ways to contact them. Basically they stole $500.00 from us.
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