Refund
Complaint from J.R on 20 August 2021 about Thunderbird Lodge Riverside.
I Booked and Paid in Full for a Guaranteed Reservation. The Hotel Refused The Room in which I had Reserved and Paid, Refused to Refund Me. Read more
Thunderbird Lodge Riverside Complaints Service & Advice
Most Common Thunderbird Lodge Riverside Complaints and Tips
While Thunderbird Lodge Riverside offers scenic accommodations and picturesque riverside views, complaint data from our community has flagged several recurring issues with how refunds are processed and handled. Common complaints include delays in receiving refunds, unclear refund policies, and difficulties in getting in touch with customer service. Customers also report frustrations with inconsistent information received from staff and unexpected cancellation fees.
To avoid these issues, we strongly advise customers to thoroughly review the lodge’s cancellation and refund policies before booking. If you need to cancel, contact customer service promptly, keep records of all communications, and request written confirmation of any refund agreements.
How and why file a complaint about Thunderbird Lodge Riverside?
Do you have a dispute or had a bad customer experience with Thunderbird Lodge Riverside? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Thunderbird Lodge Riverside.
Thunderbird Lodge Riverside Customer Sentiment: Neutral
Our sentiment meter has detected that Thunderbird Lodge Riverside complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Thunderbird Lodge Riverside, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on October 31, 2025
Thunderbird Lodge Riverside complaints chart
We have received 0 complaints about Thunderbird Lodge Riverside over the last 12 months. The graph below shows a monthly breakdown.
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Media uploaded by our community
Thunderbird Lodge Riverside complaint statistics
Curious about Thunderbird Lodge Riverside's track record in addressing complaints within the Apartments / Cabins / Lodges category? Dive into the all-time complaints data right here!
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Total complaints
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Open Complaints
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Complaints pending
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Complaints resolved
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1 ratings
How to contact the customer service of Thunderbird Lodge Riverside?
Below, you will find the contact information for the complaint department of Thunderbird Lodge Riverside. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
951-683-2070
Contact form:
You can contact the customer service of Thunderbird Lodge Riverside by calling 951-683-2070. If you want to reach out to Thunderbird Lodge Riverside through their own website, you can use their contact form.
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Bad reviews about Thunderbird Lodge Riverside: (1)
Helpful experiences shared by verified Thunderbird Lodge Riverside customers. Search, discuss and connect with other people in our community.
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