The Salvation Army USA complaint: Unprofessional men who picked up furniture

I will never donate to Salvation Army again. First I was told that the men would pick up the furniture between 8am and 9am.
Trying to get in touch with a dispatcher, is literally impossible. I have dealt with the dispatcher Peter from the Brooklyn dispatcher center. His number is
718- 622-7166 ext. 308400
I tried all morning calling him with no luck. At 11am, the men finally arrived at my house 1867 65th Street Brooklyn N.Y 11204. My sister answered the door and let them in. I had removed the legs from the kitchen table and the China closet was 2 pieces. One on top of the other. I took the top part off the bottom and placed Everything in the hallway for them to take. When they came in the hallway, they told my sister immediately, that they weren’t taking it because I removed the legs. Are they kidding me. I did them a favor and made it easier for them to take everything. They claimed that they had to inspect everything before they took it and because I removed the legs, they wouldn’t take it. That’s absolutely ridiculous. They could still have inspected the furniture. My sister put me on speaker phone and I was talking to the guy. The furniture was in excellent condition. No scratches etc. I heard him say something about the inside of the draw which other then some scuff marks , was perfectly fine. He said that it wouldn’t sell??? I’m really lost at this point. People donate to The salvation army for those who are needy. This is supposed to be free to them. What did he mean sell?
I was so furious, I told my sister
f@ck it, I’ll just throw the sit away. The guy turned around and had the nerve to tell my sister did your brother just curse at me..
I’ll flag him. Is this guy for real? My sister told him I didn’t curse at him and she told him what I said.
These guys are a disgrace to the Salvation Army. They obviously don’t care and they have bad manners . They should not represent the Salvation Army and should not work there. People are nice enough to donate, and the last thing they need, is people like these guys with a bad attitude