The Salvation Army USA complaint: Transition housing

Upstairs neighbor been stomping. The worst part is she have routine doing it after 10pm even wearing her heels walking around the house for couple hours. After being fed up, I used broom to hit on the ceiling. After that happened, it got worst. The woman upstairs even wake up around 2am doing the stomping, dropping hard stuffs. Recently, I feels like she keeps following me whenever I go. Even when I get out of the apartment, she followed me and when I stopped walking, she stomped. I believe she is using some device to spy on me but I do not have proof. My kids and I wouldn’t been able to sleep through the night. I emailed my worker if this can be resolve, she replied there’s nothing they can do about it. Since I am working from home and school, I couldn’t focus. I have migraine almost every day even I feels like I have PTSD. Please help me to solve this problems. I’m scares for my kids and myself.