Complaint: Transition housing

on 10 February 2021 about The Salvation Army USA in category Non-Profit

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My complaint:

Upstairs neighbor been stomping. The worst part is she have routine doing it after 10pm even wearing her heels walking around the house for couple hours. After being fed up, I used broom to hit on the ceiling. After that happened, it got worst. The woman upstairs even wake up around 2am doing the stomping, dropping hard stuffs. Recently, I feels like she keeps following me whenever I go. Even when I get out of the apartment, she followed me and when I stopped walking, she stomped. I believe she is using some device to spy on me but I do not have proof. My kids and I wouldn’t been able to sleep through the night. I emailed my worker if this can be resolve, she replied there’s nothing they can do about it. Since I am working from home and school, I couldn’t focus. I have migraine almost every day even I feels like I have PTSD. Please help me to solve this problems. I’m scares for my kids and myself.

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Justified complaint?

Suggested solution:

I did talk to my worker about the situations. They were going to move me another building but since it need to be fix, they couldn't move me sooner. I am not sure how should they resolve this matter. I really need advices. I wish I can go get my own apartment.

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