Complaint: Manager Screamed at me

on 01 April 2022 about The Salvation Army USA in category Non-Profit

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My complaint:

Starting by everything, the main reason of my complain is cause of the not profesional way the manager haves to her customers The manager of this salvations army screamed at me just cause I was looking at some sweatpants that were in a rack of clothes that she was hanging just looking cause first of all they look too big and the only reason I got closer to look at them is cause they had frogs)
The moment I said so cute she was like YOU CANT GRAVE THEM UNTIL I PUT THEM IN THE OTHER RACKS pretty loud and i told her don’t worry I’m just looking at them I’m not gonna grave them I know your doing your job and she started walking away saying YES IM DOING MY JOB in a loud voice tone, I told her again don’t worry I was just looking and she kept going, she went to the back of the building and when I was about to pay I ask the girl if I could report the lady and she was like that’s our manager and I told her I still need her name cause I’m gonna report her and this other girl went to call her and the manager came up to me and gave a papear with her name (Lisa) and told me go ahead and report me I already called them I said thank you
And I was looking how speech less all the other employs were like she always acts like that’s, like scared of her or something!
she walk away and from far she was saying that she was only telling me to not grab them from the rack and I still told her if she was profesional she would change that tone.
And by the way it’s was me and my mom and we were talking Spanish so it made me feel discriminated

0 0 votes
Justified complaint?

Suggested solution:

Taking her manager position away, cause even the employs told me she is like that.
She is 0 professional

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