The Salvation Army USA complaint: Discrimination

My brother had to be cremated because THE SALVATION ARMY MUSCATINE,IOWA (captain)refused to answer my email and phone call asking for burial assistance.Weeks later someone called from Peoria, IL (Rob Whitney) making up any excuse and lie he could think of for the Muscatine captain not responding -stating my email said contact me if you can help, they claim they don’t help wburial assistance (even though it’s on their website and he said that if it is it will now be removed) they couldn’t help so didn’t contact ,and blamed me for wording it wrong be saying if you can help . claim that they didn’t get my voice mail, they don’t have any funding and claiming that even though me sister in law (who has the same firstlast name as me) is on the SA board she had nothing to do w their decision to ignore me. HOW PATHETIC IS IT TO IGNORE SOMEONE ASKING FOR IMMEDIATE ASSISTANCE WBURIAL AND CAUSING SOMEONE TO HAVE TO BE CREMATED AND NOT GET A PROPER BURIAL . DO NOT EVER DONATE ANYTHING TO THIS PATHETIC ORGANIZATION!!! THEY NEED TO BE INVESTIGATED!!!!