The Salvation Army USA complaint: Denied help for emergency assistance for utilities

I was calling around to see if I can get some help with my utilities because I was in a relationship he just one day just up and left left me here by myself with my children now I paid the utilities and he would pay the rent but now that he left he didn’t pay the rent and now I had to pay the rent and the utilities which I didn’t have the money for it so when I did finally get the money to pay the rent I was backed up in the rent so I had to pay the rent first or we would have been homeless but now I’m behind the utilities because it was either pay the rent or utilities now I’m so behind in utilities for paying the one month of rent I was behind as I was asking for help the lady with the accent that I was talking to had asked me didn’t I just call a couple days before and I had told her no that this was my first time calling for help then she had said that I was lying she had talked to me a couple days before that and she told me no and I had told her she has been mistaken me for somebody else cuz it was not me I did never call her I’ve never called salvation army for help this was my first time ever calling for help but she was so determined that it was me and it was not she started being rude to me and told me she would not help me because she had talked to me a couple days before that and that she already told me no which she had been mistake because this was my very first time ever asking for help and I don’t think I had a fair chance of getting help I even have asked her if she want me to go in there so I can give her proof in my situation and she told me no no for me not to waste my time to go in there because she will not help me because she was so sure that that was me she had talked to a couple of days ago which would have been June 8th of 2024 cuz I called on June 10th 2024 which wouldn’t make any sense because that would have been on a Saturday and they are not open on Saturday so I was denied help