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Texas Roadhouse complaint: long wait for food and food was cold .

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Filed 9 Oct 2022 by linn

waited for 20 minutes for water.
finally ordered and had to wait over 1.5 hours and not food was delivered.
our table for four persons ordered was lost and had to reorder.
food did get to the table after another 1 hour.
we had iced tea and had to wait 20 minutes for sugar (by then the ice melded).
when the food was delivered ‘it was cold’
there was NO adjustment(s) on the bill for very poor service.

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