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Tesco Mobile complaint: Tesco Mobile customer care are hopeless

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Filed 12 Dec 2022 by David

I cancelled an order ( order reference: 18607388 ) yet it still arrived. After contacting Tesco mobile : It has been at my home unopened waiting for DPD to pick it up for return to Tesco Mobile that Tesco Mobile supposedly arranged with DPD. I have got fed up contacting Tesco Mobile I still have their phone. They refuse to pay back into my bank £7:50 which they took until the phones returned. Tesco Mobile are useless and do not do what they say they will do. Pensioner on fixed income.

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