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Tesco Mobile complaint: Cut off my phone

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Filed 16 Jun 2023 by Catherine

I phoned Tesco to inform them my Husband the business account holder had died my phone was the other phone on account, understandably they couldn’t transfer the contract, so they said hey would close the account, and sena sim only card this was 30 th May my husband died 16th May. 4calls to Tesco later No sun card has arrived. I have had no contact with anyone regarding my husband’s death, I am in my 2nd year of Chemotherapy I cannot contact my Oncology team or they me.

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