Telegram complaint: To access my account

Name: To access my account
Item: Telegram
Author: Anonymous

Open 12 Jun 2021 122 views Social Media

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Filed 12 Jun 2021 by Anonymous

I lost my phone number with which I access my telegram account. I even logged out of it today and am unable to access it back. Though, my account was connected to my email I’d and even had 2 step verification. The new owner requested to reset that account. I only have 4 days to get my data back. PLEASE HELP, I would really be grateful.

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Case details

Status: Open
Company: Telegram
Filed: 12 Jun 2021
Desired resolution: Telegram can send me verification code via email and for verification, the correct 2 step verification passcode when entered correctly by me will prove telegram team that I really own that account. It wasn't fake. This was just my suggestion. Please help me with whatever way possible. Please help me log into my account once, after that I will update my phone number to new one.
Problem: Locked out after losing phone number
About: messaging account

Progress

Filed
Company notified
Company replied
Resolved

12 Jun 2021 Complaint filed and published
12 Jun 2021 Message from Bizzy: we notified Telegram about this complaint.

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