Telegram complaint: Accessing chat files

Complaint from @MsBlkDiamon60 reported on 18 March 2021 about Telegram

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My complaint:

Good morning,
I got a new phone and cannot access any of my group chats from the new phone. Please advise how this issue can be resolved.

Thanks

Suggested solution:

Provide access to the group chats that I’ve join in the past.

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