Takealot.com complaint: Refund declined
Filed 20 Jun 2022 by 4
I need your help please I have been struggling with takealot for a week now. They don’t want to refund me i bought takkies the size was incorrect size 4 but this was based on the information they provided. The sizes were advertised as US sizes and it said US7 is a UK 5.
When the shoes arrived it was a US 7 but UK4. I didn’t e even open the box I immediately logged the return cause of incorrect size. They don’t want to refund me they say that the shoes were worn. It is R1100. I’m literally in tears cause I have been calling and Emailing them but they don’t want to refund me. I don’t know what to do anymore
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