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Takealot.com complaint: Payment amount differs and CC bad service

Open 126 views Retail Company

Filed 22 Mar 2022 by [email protected]

The service I received was pathetic. I called the contact centre 4 times and all calls were dropped. The 4th time I eventually came through to an agent that deliberately dropped the call. My complaint revolves around the the increased amount that I have to pay compared to what was shown on the day. The total price displayed and paid for on the 20.03.2022 was -R7 900 but latest payment on card shows R8647. This is unethical.

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