Takealot.com complaint: Not willing to assist with my delivery problem.
Filed 18 Sep 2022 by Aubrey
I bought an item on takealot for someone else who gave me the delivery address. Everything is correct except the house number was wrong. I contacted takealot within an hour of placing the order requesting them just to change the house number. The item will only be shipped I. A weeks time but they refuse to change a mere house number from 10 to 21.the support agent dint not even try to help with the problem. The agent said if the person is not there to collect it it will be returned, which is absolutely nonsense as I’ve received numerous deliveries and not once have I been asked for ID, even my nanny has accepted a parcel when I wasn’t home. This is ridiculous.
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