Takealot.com complaint: Aazam K Bad Service
Filed 31 Dec 2022 by Adam
I purchased a Mercer Laptop from Takealot in August 2022. The laptop has a 1 year warranty. I work in the IT industry for the past 25 years using laptops daily as part of my job. I decided to purchase a Mercer Laptop for R2499 from Takealot as the specifications are decent for the price. Unbeknown to me, this laptop is of cheap quality. After 5 months of daily use, the screen has a bubble. It was returned to Takealot. Aazam K refused to credit me stating that I broke the laptop. What utter nonsense! The laptop is cheap quality. All I want is a credit on my Takealot account to purchase a more expensive laptop from them, yet Aazam K states that I damaged the laptop. I want my money or I will take this matter much higher than Takealot.
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