Taco Bell complaint: “They closed”

I deliver for Uber eats. This gentleman ordered his food at 12.28 (I got info from Uber support) and I arrived at the store 5 mins until 1 am (when the restaurant closes). When I got to the window no one answered at the speaker so I drove to window and she said they’re closed before I could say anything. I said I understand that but I am picking up an Uber eats order that was already placed long before my arrival. “Shits cleaned up already and we closed” I begged and pleaded with her to please complete the order as it’s $22 I won’t make if they don’t. She didn’t care. Idk if they made the food and are just eating it or if they didn’t feel like making it at all. This isn’t the first time something like this has happened to not only me but many other drivers at this location! They are messing with our livelihoods and they don’t care Bc they are getting paid regardless. I am not one to file complaints; I’m more of a praise the good service kind of person but I’ve had way beyond enough of this so I am filing a complaint.