Filed 13 Nov 2021 by Nichole
I went inside and ordered a burrito supreme combo meal, 2 burritos with sour cream, and the new cheese box. I got my 2 drinks and brought to my truck. Came back inside maybe 2 minutes later and decided to also order a crunch wrap supreme. I don’t have my initial receipt as the man took it when he brought my order to the counter. However, my second order was 108575 and ordered at 5:43:27. My first order came up rather quickly. However, after waiting 15 minutes I loudly asked where my crunch wrap supreme was and clearly told them how long it had been. They apologized and got it out quickly.
When got home the first order was screwed up.
1. instead of a burrito supreme we got a soft taco supreme.
2. Supposed to come with a taco supreme but it was the dorito taco.
3. 1 of the bean burritos with sour cream was good.
4. The other one had rice on it and no sour cream.
5. The cheese box tacos were good.
6. The burrito had chicken and rice. Supposed to have hamburger.
7. The crunch wrap supreme was perfect.
As i sat there waiting for my food at the counter it was apparent the employees were in training as seen by the frustration by the male EE that I assume was the manager. Regardless, this is not my fault and I expect a refund or my meal to be replaced. Please have someone call me at 702-789-8055 or email me at [email protected]
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