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Taco Bell complaint: OMG lack of customer service

Open 110 views Fast Food / Delivery

Filed 3 Jun 2022 by Janiece

I went through the drive thru because this was my only option. (order 205196) I waited for the cars in front of me to be served. I tried to order and the first attempt I was told to hang on she wasn’t ready. Then when she was ready to take my order I asked for the Toasted Chaulpa deluxe box with a Dr pepper. She snapped at me and rudely told me that they carried Pepsi products. So I said a Pepsi. Then I asked for a 9 with a Baja Blast. Again she snapped at me that they were no longer making the Mexican Pizzas. So I was like okay could I have a crunch wrap superme then…I was again informed that they were no longer making that product. I asked for the sunrise slushy and Again told that the product was not being offered. Now. Please be aware that all of the items that I attempted to order other than the Dr. Pepper were clearly on the order screen with nothing stating that they were out of stock or no longer being offered. I was not asked offered or did the customer service rep try to up-sale me on anything.

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