Taco Bell complaint: Missing Item

Name: Missing Item
Item: Taco Bell
Rating: 1
Author: C

Open 7 Nov 2020 453 views Fast Food / Delivery

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Filed 7 Nov 2020 by C

The last four times I’ve gone to Taco Bell I’ve ordered the cinnamon twists. I have never received them so far and I’m starting to get very frustrated that I’m not receiving what I paid for. It’s my fault for not checking the order until I get home, at which point I don’t feel like driving back, but the order should not ALWAYS be missing the SAME item.

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Case details

Status: Open
Company: Taco Bell
Filed: 7 Nov 2020
Rating: 1/5
Desired resolution: Have the employees double-check that all items are in the bag before handing it out to the customer. Mistakes happen, this is just the same mistake four times in a row.
Problem: Same item missing from four orders running
About: cinnamon twists

Progress

Filed
Company notified
Company replied
Resolved

7 Nov 2020 Complaint filed and published
7 Nov 2020 Message from Bizzy: we notified Taco Bell about this complaint.

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