T-Mobile complaint: Defraud
Filed 13 Jan 2020 by [email protected]
My husband needed a phone so I decided to get a new iPhone for me and give him the one I had (iPhone 7), we went to T-Mobile store and I was offer a promotion with the purchase of the iPhone 10, I received an iPad half a price, the salesman told us the total of the monthly payments would be 152.00 dollars and we agreed to that, well not quite, the bill came for 175.36 dollars, I call them and the 20.00 dollars extra is for the new line for the iPad (I don’t need that) if I cancel the line I have to pay full price for the iPad, my bill will never be 152.00 dollars, that is fraud to me , I’m very upset and I decided to reported, that is no way to treat a 7 years loyal custumer in my opinion.
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