SuperSport complaint: Tennis Channels

Complaint from Mastra reported on 01 October 2020 about SuperSport

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

ONLY ONE TENNIS FEED SHOWING IN ACCRA! I am a keen tennis fan and DSTV PREMIUMEXPLORA customer from Ghana.

I am watching Roland Garros 2020, however with your new Sports Channels, Ghana has ACCESS ONLY to Channels 234 and 221 WHICH BOTH SHOW THE SAME MATCH – WE DO NOT GET A SECOND FEED.

I am appreciative that you’ve dedicated channels to Tennis, BUT your new system as usual discriminates against NON SOUTH AFRICANS.
WE DO NOT HAVE ACCESS TO CHANNELS 214 210

Over the years, I’ve had to fight DSTV for the rights of Ghanaian tennis lovers (WITH SUCCESS!) and I hope you rectify this unfairness ASAP Thank you.
Mumsie Williams

Suggested solution:

PremiumExplora Ghanaian Tennis Fans Should have ACCESS TO ALL TENNIS BROADCASTS AND FEEDS - these MUST NOT BE RESERVED FOR ONLY SOUTH AFRICA AS UNFAIR FOR CUSTOMERS IN GHANA PAYING HIGH MONTHLY SUBSCRIPTION FEES!
Thank you.

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