Filed 28 Jul 2023 by Karen
The IP address Summit Broadband assigned to me is blacklisted. I have contacted customer (no)service several times, spoken with two employees who identified themselves as IT specialists, then no follow ups or reports on why they will not assign a clean IP address for me. My bank will not communicate with my home computer on line because of this issue.
I have contacted ny own technician to verify that there is not an issue on my computer. That has cost me approx. $200.00. I AM EXTREMELY UNHAPPY WITH SUMMIT BROADBAND AND I WILL CONTACT THE GOVERNMENT AGENCY AND LOCAL NEWS TO HELP GET THIS ISSUE SOLVED.
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