Subway complaint: Wrong order

Name: Wrong order
Item: Subway
Rating: 1
Author: mainelorna

Open 9 Aug 2020 173 views Fast Food / Delivery

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Filed 9 Aug 2020 by mainelorna

Ordered 2 footlongs for $10. Put them on my subway gift certificate. Went to pick up. Got home and had received MIchaels order. A 6 inch BMT and salad. Also, it was charged to Michael’s credit card. Makes me wonder who got my order.

Lorna Pelkey
2074410047

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Case details

Status: Open
Company: Subway
Filed: 9 Aug 2020
Rating: 1/5
Desired resolution: Not sure. I dont think Micharl or I should be charged.
Problem: Received another customer's order
About: footlong sandwiches
At stake: $10

Progress

Filed
Company notified
Company replied
Resolved

9 Aug 2020 Complaint filed and published
9 Aug 2020 Message from Bizzy: we notified Subway about this complaint.

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