Skip to content
File a complaint

Subway complaints

Subway complaint: Subway crappy service crappy sandwich

Open 69 views Fast Food / Delivery

Filed 11 Jun 2023 by Jennifer

The service was terrible and the sandwiches were made incorrectly. Nothing seemed fresh. I spent 20 minutes in the lobby waiting for my online order to be made. Suppose to be finished by 2:10pm. I left subway at 2:35pm. We called our order in online at 1:52pm. Subway employee asks if I’m here for pickup. I say yes. She asks the name. I say Jennifer. That’s all that was said to me. It was obvious my sandwiches were not even started. Her and another employee continue serving four people in line, the drive through and an online order That was no way ahead of me and then they proceed to make my sandwiches after 15 minutes of standing in lobby aimlessly.
For the Rotisserie Chicken and Bacon Sandwich they were out of Rotisserie chicken. 🤷🏻‍♂️ They used Italian herb and cheese bread for the sandwich that was suppose to be Italian bread. The Italian herb and cheese bread was suppose to be used on the Turkey and Bacon sandwich. On the Turkey and cheese sandwich with bacon they used the wrong bread. They used the Italian bread that was suppose to be for the rotisserie chicken bacon sandwich. They also forgot the bacon on our Turkey cheese and bacon sandwich. It says add bacon in bold letters right on top!! They also forgot about half of the vegetables. They cut one sandwich in half and not the other.
The Subway lady was rude. They were also slow and could care less about the customer. Or making two sandwiches correctly that cost $21. I will never come back here and I will spread the word.

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Discussion

0 comments

No comments yet. Been through something similar with Subway? Start the discussion above.

Wronged by Subway too?
Make it sting!