Subway complaint: Store opening late, and manager not returning call

Complaint from Icex22 reported on 21 September 2021 about Subway

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My complaint:

This subway opens at 9am weekdays. The last two Wednesdays’ 9-8 9-15 I went to the store a little after 9am and it was not open. Asked how to contact manager Ronnie and employee told me to leave my name and phone number and the manager would contact me. Never heard from the manager

Suggested solution:

Open on time, and manager contacts customer instead of ignoring.

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