Subway complaint: Roll was too hard

e 6152022when I got home I started to eat the sandwich the roll was so hard I took two bites and the crumbs were all over the floor,threw the half I started to eat out. I retuned the next day with the sandwich that I did eat ,, I explained to the girl at the counter my problem that the roll was too hard and I never had this happen the girl said i would hace to talk to the Manager and she just went to lunch, I left the sandwich and receipt with them, I can back aout an hour and they said that the manager said being I only brougt back 12 of the sandwich they could not give me back my money, they accused me of eating the other have and I said they did not page me when the the manager was back , they called me a liar and tey were very nasty to me, I left and they kept the sandwich and my receipt, which the the receipt was for $7.77

, te crumbs wee all over te the floor,