Subway complaint: Poor customer service
Filed 19 Dec 2021 by Amy
On 12-19-2021 at 10:31am, I ordered a teriyaki chicken sandwich. There were 2 women, one was making the sandwich and the other one was cashing me out. When I sat down to eat my sandwich it was loaded in Baja sauce which I never requested that sauce. I didn’t realize it was loaded in the sauce until I took one bite. I took the sandwich up to the ladies and said there must have been a misunderstanding I didn’t order baja sauce on my teriyaki sandwich. The 2 employees got super defense and said you got what you ordered. I asked them to remake it, they resused and then I requested a refund and they denied me of that as well. One of the employees raised her voice yelling you got what you wanted. I threw the sandwich out and walked out of subway.
Report
Discussion
0 comments
No comments yet. Been through something similar with Subway? Start the discussion above.
More Subway complaints
View all 1,202No service
At approximately 2pm 62522 I went to counter to order, the female employee completely ignored my presence even though she…
Staff Complaint
Hi on Saturday 18th @ 4.10pm approximately. My son, friend and I went for a meal. I was very upset…
ordering on line not worth the effort
I tried to order a sub online. After 10 minutes I gave up. Between the large amount of info needed…