Subway complaint: Not honoring the special $5 footlong

Name: Not honoring the special $5 footlong
Item: Subway
Rating: 1
Author: Rajan1

Open 23 Jul 2020 332 views Fast Food / Delivery

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Filed 23 Jul 2020 by Rajan1

I arrived at the store exactly 6:30 PM and both the workers were not at the station and they took 3 mins to come to the serving station. When I tried to place the order, they refused to honor the $5 promotional deal saying that I am late by 3 mins.

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Case details

Status: Open
Company: Subway
Filed: 23 Jul 2020
Rating: 1/5
Desired resolution: The workers should be trained to not to do this in the future. Subway should send 2 “foot long” roast oven chicken sandwich to my home.
Problem: Promotional deal refused after staff delay at counter
About: footlong sandwich

Progress

Filed
Company notified
Company replied
Resolved

23 Jul 2020 Complaint filed and published
23 Jul 2020 Message from Bizzy: we notified Subway about this complaint.

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